Changes between Version 1 and Version 2 of ReportingABug


Ignore:
Timestamp:
Oct 21, 2013 1:18:06 PM (6 years ago)
Author:
killyourtv
Comment:

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  • ReportingABug

    v1 v2  
    1010
    1111
    12 * If your report is about a crash or a third-party plugin:
    13 
    14  Remember: '''we don't support third-party plugins'''.  We didn't develop those plugins and can't help you with those issues.
    15 
    16   1. Make sure your plugins are of the most current version available.
    17 
    18   2. Disable plugins you have loaded (one by one) until you eliminate the source of the crash.
    19 
    2012* If you're experiencing very high RAM or CPU usage
    2113
    2214  1. Make sure you're using a recommended version of Java. Oracle Java Version 7, OpenJDK 7, or IcedTea7 are recommended for most systems. On the Raspberry Pi, use Oracle 8 Early Access. PowerPC users should try IBM SDK 7.
    2315
    24   2. If you're running on plugins such as Seedless or I2P-Bote, try disabling them to see if the problem goes away.
     16  2. If you're running [http://plugins.i2p plugins] such as Seedless or I2P-Bote, try disabling them to see if the problem goes away.
    2517   
    26 * If your bug is other than third-party plugin or crash -related (new features, improvements, etc.), follow the steps below.
     18* If your bug is other than problems in third-party plugins (new features, improvements, etc.), follow the steps below.
    2719
    2820= Steps for Bug Report Submission =
    2921
    30 1. Check that your problem is not related to a third-party plugin or a crash (read above). If your problem is related to a crash (whether or not it's also related to a third-party plugin), you will have to get the proper log (read below).
    3122
    32 2. [/search?q=&noquickjump=1&ticket=on Search for existing bug reports], in order not to submit a duplicated one.
     231. [/search?q=&noquickjump=1&ticket=on Search for existing bug reports], in order not to submit a duplicated one.
    3324
    34 3. [/newticket Create a new ticket].[[BR]]
     252.
    3526{{{
    3627  #!Genshi
    3728  <div xmlns:py="http://genshi.edgewall.org/">
     29<a href="${req.href.newticket()}">Create a new ticket</a>.
    3830   <py:choose>
    3931    <py:when test="req.session.authenticated">
     
    4133    </py:when>
    4234    <py:otherwise>
    43      <p><b>To file a new ticket, you'll need to
     35
     36<b>To file a <a href="${req.href.newticket()}">new ticket</a>, you'll need to
    4437        <a  href="${req.href.login()}">log in</a> or
    4538        <a  href="${req.href.register()}">create an account</a>
    46         first. Unfortunately the old passwords were lost so if you're unable to login to your account you can <a href="${req.href.reset_password()}">reset your password here</a>.</b></p>
     39        first. Any accounts created before October 11, 2013 have been deleted&mdash;if you have not logged in since then, please
     40        <a href="${req.href.register()}">re-register</a>.</b><br /><br />
    4741    </py:otherwise>
    4842   </py:choose>